Contact & FAQ

Phone: (708) 613-4403 

Note: We only have one phone line, so please be patient if you are calling during peak hours. We do our best to answer the phone during business hours, but if you get our voicemail then we are either assisting another customer, or on the other line.

Store address: 

811 South Blvd, Oak Park, IL 60302 (note: we moved!)

Store hours:

Tue-Sat: 8am - 3pm
Sun: 9am - 12pm
Closed Monday

Closed the final week of December 

 

Instagram: @spiltmilkpastry
Facebook: Spilt Milk Pastry

 

Frequently Asked Questions:

Is your dining room open right now? We are not offering indoor dining at this time, but you are welcome to join us to eat on the patio. We have a couple tables in front of the shop if you'd like to dine on the sidewalk, and we also have a garden patio in the rear of the shop. Please come inside to place your order and then enjoy your food outside!

 

How do I order? We offer a couple ways to order from us:

- Same Day Ordering: You are welcome to place an order for same-day, curbside pickup via our website or by giving us a call. Same day ordering is available during business hours only. The website will not allow you to place a same day order outside of business hours. We are also now open for walk-in orders Tuesday thru Saturday from 8am - 3pm, or on Sundays from 9am - 12pm.

- Advance or Pre-Ordering: We welcome advance pre-orders with a minimum of 48 hours notice. Some items on our menu require more notice than that, depending on whether we have the ingredients in stock and what other orders we already have scheduled. Please order early as we do cap our orders when we reach production capacity! To order in advance, please click here to order online, or email hello@spiltmilkpastry.com

Delivery: We partner with a local delivery service to offer delivery within about a 4-mile radius of our shop in Oak Park. To schedule a delivery, please give us a call at 708-613-4403. Same-day as well as scheduled delivery in advance is available.

 

Are you really sold out? If you're trying to place an order through the website and it says "sold out" - then yes, we are sold out. The website is synced with our in-store inventory, so it is always up-to-date with what items we have in stock at the moment. Please order early for the best selection of items for same-day pickup. Sometimes, we do bake more items throughout the day and we will post them to the website when they are out of the oven and ready for customers to order. You are always welcome to give us a call if you are having any issues ordering online.

For holidays and other special events, we tend to sell out quickly. Please order early for the best selection. Once we are sold out, we are not able to accommodate additional pre-orders, though we often will make extra items for same-day pickup on holidays as our schedule allows. 

 

Can I place an order for tomorrow? We welcome advance orders with a minimum of 48 hours notice. Some items require more time to prepare, and we do cap our orders when we reach production capacity. Pease order early for the best selection if you know you want something for a certain date. 

  

Will you donate pastries / gift cards to my organization? We love to support local nonprofits and organizations doing important work in the community. Please email hello@spiltmilkpastry.com if you'd like to work together and we'd be delighted to speak with you about how we can work together to support the work your organization is doing. We focus our donation budget towards nonprofit organizations, and are not able to donate product or gift cards to for-profit groups or companies.

 

I own a cafe/restaurant and would like to carry your pies and pastries. Do you have a wholesale program? At this time, we do not offer our products for wholesale. 

 

Can you ship your products? If you would like to ship a pie or pastries, we are happy to advise you on what products would travel best, and how we recommend you wrap and package them so they stay fresh and do not get damaged in transit. The UPS store on Lake Street here in Oak Park is an excellent place to go if you need help packaging our items for shipment.